CrewCenter supports different timezone scenarios to help teams work efficiently across regions. Here’s what you need to know:
1. Supported Timezone Scenarios
Everything in One Timezone
Tenant, Project, and Users are all set to the same timezone.
Example: All entities use “Europe/Berlin.”
Behavior: No timezone confusion. All times are consistent across the system.
Users Operating in Different Timezones
Tenant and Project are in one timezone (e.g., Bucharest).
User is in a different timezone (e.g., Berlin).
Behavior: CrewCenter displays indicators and handles time conversions to help users avoid mistakes.
2. Key Flows & What to Expect
Live Clock-In (Mobile)
If your timezone differs from the project/tenant:
Indicator appears:
This means the project is in a different timezone (here, Bucharest, GMT+2), and your local time is 1 hour behind.
Tenant & Project Timezone: Bucharest (GMT+2)
User Timezone: Berlin (GMT+1)
Clock-in:
User clocks in at 16:22 (Berlin time).
Project records 17:22 (Bucharest time)
Editing Time Entries (Mobile & Web)
If you are in a different timezone:
Indicator appears: You must enter time in the project’s timezone.
Common issue: If you enter your local time, the system interprets it as project time, which may block your entry (e.g., entering a future time by mistake).
If you are in the same timezone as the tenant/project:
No indicator: Enter time as usual.
Viewing Time Entries (Mobile & Web)
Your time entries are displayed in the project’s timezone.
No confusion: What you see matches the project’s official time.
3. Post Mode – Creating a Timecard
Adding a Timecard (Mobile & Web)
If your timezone differs from the project:
Indicator appears: Reminder to enter time in the project’s timezone.
Potential issue: Entering your local time may result in errors (e.g., forbidden future time).
Viewing/Editing Timecards
Same behavior as live mode: Always check the timezone indicator and enter times accordingly.
4. Tips & Best Practices
Always check for timezone indicators when clocking in or editing time
Enter your time in the project’s timezone only
Supervisors: Remind your team to pay attention to timezone warnings, especially when working across regions