Overview
Roles: Admin, Supervisor | Interface: Web
To open the CrewCenter account settings, tap the gear icon in the top-right corner. Opening the settings, it will automatically take user to the General view (account settings).
In the Settings you can find seven tabs:
- General
- Schedules
- Public Holidays
- Automation
- Time types
- Absence reporting
- Tenant data extraction
General
The General tenant settings include information about the tenant time zone, which is defined during tenant creation and cannot be changed later.
In this section, the administrator can:
- Enable or Disable the Construction Diary to allow the creation of daily project reports
- Enable or Disable Geolocation to track location data
- Enable or Disable Cost Codes to allow time allocation to specific cost codes
- Enable or Disable Costs and Quantity (upcoming feature)
Additionally, the administrator can decide whether adding projects via the mobile app is permitted for administrators, supervisors and employees.
Schedules
The Annual Working Schedule in CrewCenter allows Admins to define the expected working hours for each day of the year. This ensures accurate calculation of overtime, absences and payroll for all employees. Understanding and managing these schedules is essential for compliance and efficient workforce management in construction environments.
Admins can create multiple working schedules, for example for part-time and full-time employees. However, each employee can be assigned to only one working schedule at a time.
In this section, admins can also define the expected total break time, as well as set tolerances for both working hours and breaks. If an employee works fewer or more hours than expected or if their break duration falls outside the defined tolerance, an indicator will appear in the timesheet. This helps administrators and supervisors quickly identify when working time or breaks deviate from the expected range.
To learn more, please refer to the article: Introduction to Annual Working Schedule
Public Holidays
The Public Holidays calendar in CrewCenter allows administrators to define and manage public holidays for employees within a specific year. This feature ensures accurate time tracking, compliance with local regulations and supports workforce planning by making public holidays visible in employee calendars.
The Public Holidays feature enables the creation of Holiday Calendars, each with a unique name and a list of holidays (dates and names). These calendars can be assigned to employees, making it easy to manage and reference public holidays for a given year, as each calendar is year-specific and can be updated annually.
It is important to note that the calendar does not affect scheduling or recorded working hours. Public holidays are shown as an indicator on the corresponding day in the timesheet for visibility only.
This is purely a cosmetic feature and does not impact the calculation of hours in any way.
Automation and Pre-set Breaks
Admins can activate and configure company-wide pre-set breaks using the Web interface. Users may choose between company, personal or disabling pre-set breaks. Pre-set breaks are automatically added to timecards and validated to prevent overlap, ensuring compliance with company policies.
To learn more, please refer to the article: Introduction to Breaks
Note: Automated breaks don’t overlap with other entries, so they can only be added when no other time is being recorded.
Time types
Special Time types are categories used to record non-standard work hours, such as driving time, training or other activities that are not regular working hours or breaks. These types are available for selection when employees log their time in CrewCenter, making it easier to capture all relevant work activities.
There are four predefined special time types:
- Attendance
- Total Work
- Normal Work
- Break
The administrator can assign a custom code name to each of these types.
Employees can select Special Time types when clocking in or out or when entering time after hours. This ensures that all work performed, including activities outside of regular duties, is accurately tracked. Special Time types support compliance with labor regulations and help organizations analyze how time is spent across different activities.
To learn more, please refer to the article: Special Time types in CrewCenter
Absence reporting
Admins can define absence types, set yearly limits, assign them to employees or groups and decide if comments are required. Absence management is available only on the Web for configuration. Admins can exceed absence limits, as these limits serve as guidance rather than a strict cap. If absence reporting is disabled, users cannot create new absences and the Absence tab is hidden.
To learn more, please refer to the article: How to manage absences in CrewCenter Web and Mobile
Tenant Data Extraction
Tenant settings and dynamic data - including working schedules, breaks, absences and cost codes - are exported daily as CSV files for analytics purposes.
Admins can easily collect all information from their account with a single click.
How to export tenant data
To export tenant data, click “Export tenant data” in the top-right corner. The file will be downloaded to your local device.
The exported folder contains separate CSV files with employee and system data:
- absence
- app_settings
- break
- break_rule
- cost_code
- cost_code_period
- cost_component
- employee
- project
- special_condition
- tenant_settings
- tenant_user
- time_types
- work_period
- work_period_edition
- work_time_setting
Why export tenant data?
Admins may want to export tenant data, including all account and employee information, for several reasons:
- Audit and compliance purposes: To maintain a complete record of system usage, employee data, and operational history for internal or external audits.
- Data backup and archiving: To ensure a secure copy of all data is available outside the system for long-term storage or business continuity.
- Account closure or resignation: If the organization stops using the application, exporting data ensures continued access to historical information before it is no longer available in the system.
- Reporting and analysis: To analyze workforce data, working schedules or attendance patterns in external tools.
- Migration to another system: To facilitate transferring data when switching to a different platform or HR system.
- Legal or regulatory requirements: To comply with laws requiring retention or submission of employee and operational records.