Overview
For any customer working on a CrewCenter Subscription Agreement with our sales team, you can now review, activate, and update your CrewCenter subscriptions via Hilti Online.
This guide covers a few options you have to cater your CrewCenter billing setup to your company's needs, and exactly what you need to do to in Hilti Online to activate each type of contract we offer.
Note: Not relevant if you're checking yourself out using our self-service upgrade options.
Create a Hilti Online Login (First-Time Only)
To activate your CrewCenter subscription, you must first register (create a login) for Hilti Online, if and only if you don't already have one.
Navigate to the Hilti Online log in/register page
- United States and click Login/Register or click here.
- Germany and click Login/Register or click here.
- Italy and click Login/Register or click here.
- Czech Republic and click Login/Register or click here.
Click the REGISTER NOW button:
Enter the email address you want to use to log in to Hilti Online (we recommend using the same email address you plan on using to log in to CrewCenter) and create a password.
Check the box to confirm you have read the Terms and Conditions. Then click the "Continue" button:
Once you click CONTINUE, you will see this message, confirming an email has been sent to you that includes a 6 digit verification code you need to enter to validate that you have access to the email address you used to sign up:
Enter the code, and your Hilti Online Account setup is complete!
Now re-locate your Subscription Activation email (if you're paying via invoice), or your Preview Hilti Quotation email (if you're paying via credit card).
Note: Can't find that email? Click your Name/Account ID at the top of your Hilti Online page to view Account Management or Personal Information.
Under the Account Management tab, you'll see links to Orders, Your Subscriptions, PayCenter, etc.
- Click Your Subscriptions to activate the subscription.
- Note: Quotes will need to be converted for payment before the subscription will appear.
- Click Orders and tracking to view order details.
- Click PayCenter to view, download, and pay invoices.
Activate by Invoice - Wire, Check, Credit Card
Click "Accept Agreement" in your Subscription Activation Email
Payment can be made by wire, check, or credit card.
An Order will be placed and only requires the subscription to be activated under Your Subscriptions.
Once ACCEPT AGREEMENT button was clicket you will be taken to the Hilti Online portal or use one of the direct links below:
For US - click here
For Germany - click here
For Czech Republic - click here
For Italy - click here
If you already have a Hilti Online Login, proceed to sign & activate your subscription.
Note: If you don't already have a Hilti Online Login, follow our instructions to create your Hilti Online login to quickly set up your email address and password.
Sign & Activate Your Software Subscription
Reminder: if you don't yet have a Hilti Online account, first follow these instructions to create your account (just an email and password) and then come back to this section to proceed.
If you are already logged in to Hilti Online, you will be taken directly to your Pending CrewCenter Subscription to review and sign. Skip to Step 3.
If not, you'll be directed to enter your email and password to log in to Hilti Online:
Once you click LOG IN, you'll be directed to the Hilti Online Your Subscriptions page, where you'll see your Pending CrewCenter Subscription.
Click ACTIVATE:
Note: If, for any reason, you land on a different page in Hilti Online, just click your Name/Account ID at the top of your Hilti Online page to view Account Management or Personal Information tabs.
Click Your Subscriptions under Subscriptions to view the agreement and activate the plan.
Click CONTINUE:
Review your contract, check the box to accept the Agreement, and click Activate subscription
If you see any issue with your contract, please contact your CrewCenter Sales Representative. They'll let you know if you need to "Decline & delete subscription" for us to make the relevant correction, on a case-by-case basis.
Once you click Activate subscription, you'll get this success screen confirming that you're all set:
Your part is now complete! In case of any issues, please contact support@crewcenter.com immediately.
Activate by Credit Card
For Cash only accounts that do NOT have a credit limit in place for invoicing.
- Payment can be made immediately by Credit Card.
- American Express is not accepted.
An Order will be placed and only requires the subscription to be activated under Your Subscriptions.
If you would like to pay with net 30 terms by wire, check, or credit card, then please fill out the credit app for your specific country below.
Click "Accept Agreement" in your Subscription Activation Email
Click the ACCEPT AGREEMENT button to navigate to the Hilti Online portal or one of the direct links below:
For US - click here
For Germany - click here
For Czech Republic - click here
For Italy - click here
If you already have a Hilti Online Login, proceed to activate your subscription.
If you don't already have a Hilti Online Login, follow our instructions above to create your Hilti Online login quickly set up your email address and password.
Sign & Activate Your Software Subscription
If you are already logged in to Hilti Online, you will be taken directly to your Pending CrewCenter Subscription to review and sign. Skip to Step 3.
If not, you'll be directed to enter your email and password to log in to Hilti Online:
Once you click LOG IN, you'll be directed to the Hilti Online Your Subscriptions page, where you'll see your Pending CrewCenter Subscription. Click ACTIVATE:
Note: If, for any reason, you land on a different page in Hilti Online, just click your Name/Account ID at the top of your Hilti Online page to view Account Management or Personal Information tabs.
Click Your Subscriptions under Subscriptions to view the agreement and activate the plan.
Click ACTIVATE to the far right of the subscription.
Click CONTINUE to review and sign the Docusign.
Review your contract, check the box to accept the Agreement, and click Activate subscription:
Note: If you see any issue with your contract, please contact your CrewCenter Sales Representative. They'll let you know if you need to "Decline & delete subscription" for us to make the relevant correction, on a case-by-case basis.
Next, click the Add Credit Card Details button to enter in credit card information.
In the pop-up window, enter in your credit card information, then click Submit.
If saved successfully, you will see a confirmation message in the lower left.
Click Continue
On the next page, you'll get this success screen confirming that you're all set:
The activation is now complete!
Your part is now complete! In case of any issues, please contact support@crewcenter.com immediately.
PayCenter - View Invoices for Download and/or Payment
Accounts can view, download, and pay invoices through PayCenter when logged into Hilti Online.
To go to PayCenter:
- Click your Name/Account ID at the top of your Hilti Online page to view Account Management or Personal Information tabs.
- Under the Documents column of the Account Management tab, you'll see a link to PayCenter.
- Click PayCenter to view, download, and pay invoices.
Log in to Hilti Online
- United States and click Login/Register or click here.
- Germany and click Login/Register or click here.
- Italy and click Login/Register or click here.
- Czech Republic and click Login/Register or click here.
PayCenter View