2026.08.25 Release

Overview

This release improves support diagnostics and ensures consistent Construction Diary reporting across platforms. Users can now contact support directly from the Android app with automatically collected diagnostic information and Construction Diary PDF reports generated on mobile now respect photo exclusions configured on the Web. Here are the changes included in this CrewCenter release:

• In-App Support Enhancement: Android users can now contact support directly from the app, with diagnostic information automatically included to help speed up issue resolution.
• Construction Diary: Images removed from Construction Diary reports on the Web are now also excluded from mobile-generated PDF reports.
• Project Manager: preparation of the new functionality.

In-App Support Enhancement

Roles: All Users | Interface: Mobile (Android)

A new Contact Support option is now available in the Profile menu on Android devices. When submitting a support request, the app automatically captures relevant diagnostic information, including device details, app version, and active feature flags. This additional context helps our support team investigate and resolve issues more efficiently without requiring users to manually gather technical information.

Note: Diagnostic data is collected automatically only when contacting support through the mobile application.

Photo Exclusion Sync for Construction Diary Reports

Roles: All Users | Interface: Web + Mobile (iOS & Android)

Construction Diary reports generated on mobile now fully respect photo exclusions configured on the Web. Any images that are manually removed from a Construction Diary report on the Web will also be excluded from PDF reports generated through the mobile application.

Note: Photo exclusions must be configured on the Web before generating the PDF report on a mobile device.